Terms and Conditions

PIMPED WATCHES FZE , DUBAI , UAE

Operating at www.pimpedwatches.com, herein referred to as "the Workshop," specializes in meticulous hand-assembled custom watch modification and customization services. The Workshop is an independent entity, not affiliated with Seiko Watch Corporation or any other watch brand.

  1. Services Offered
    The Workshop offers custom dial designs, hands customization, movement upgrades, bezel and case modifications, and other customizations for watches.

  2. Ordering and Payments
    2.1. Full payment is required in advance for custom watch mods. Accepted payment methods are detailed on our website. 2.2. Payment must be made before custom watch modification begins.

  3. Turnaround Time
    3.1. Standard turnaround time for custom watches is 2 - 3 weeks , varying based on complexity and workload.

    3.2. Completed custom watches are shipped after testing accuracy and water resistance on the 3rd day after completing the build .

  4. Warranty
    4.1. One-year warranty on the watch movement used in custom watches, covering workmanship and materials defects.

    4.2. Warranty does not cover physical damages, modifications made by the customer, or damages from mishandling and improper use.

  5. Customer Responsibilities.
    5.1. Customers must provide accurate custom mod instructions and ensure watches are genuine. 5.2. Workshop is not responsible for shipping damages.

  6. Privacy Policy
    6.1. Customer privacy is respected, and information is used only for order fulfilment. Refer to our Privacy Policy on our website.

  7. Copyright and Intellectual Property
    7.1. Custom designs and modifications remain the intellectual property of PIMPED WATCHES.

  8. Governing Law
    8.1. Terms and conditions are governed by the laws of Dubai, U.A.E.

  9. Contact Information
    9.1. Contact us atcare@pimpedwatches.com for inquiries related to these terms or our services.

  10. Returns Policy
    10.1. Customers must ship watches to Dubai for returns, at their expense.

    10.2. Faulty movements will be replaced at no additional cost.

    10.3. Shipping costs for returning repaired watches are covered by PIMPED WATCHES FZE.

    10.4. Customers are responsible for secure packaging and shipping precautions.

    10.5. Shipping insurance is recommended for returns.

    10.6. Contact PIMPED WATCHES for return procedure instructions.

  11. Warranty Details
    11.1. Warranty information available online and on a physical warranty card with each watch.

    11.2. Customers are responsible for understanding warranty terms.

  12. Worldwide Shipping
    12.1. Global shipping available; international customers responsible for customs duties and fees.

  13. Use of Genuine Parts from Authentic Sources
    13.1. Genuine movements and parts from Authentic sources are used in custom Modified watches for quality and performance.

  14. No Refunds
    14.1. No refunds for custom watch modifications; all sales are final.